This privacy policy sets out how OnTime Windows uses and protects any information that you give OnTime Windows when you use this website.
OnTime Windows is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
OnTime Windows may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 27/08/2020.
What we collect:
We may collect the following information:
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to: 41 Risborough Lane, Folkestone, Kent CT19 4JH.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
EXCELLENT Based on 32 reviews Thom Cakebread21/10/2024Trustindex verifies that the original source of the review is Google. Really impressed with the service provided by OnTime Windows and their no hassle approach to doing business. Came out and quoted me for a new door and windows with little fuss and installed everything expertly across two days. Highly recommend. Malcolm Paul26/09/2024Trustindex verifies that the original source of the review is Google. On Time Windows were recommended to me by one of their satisfied customers. I needed a couple of first floor windows replaced... One of the team came round , and measured up, then sent what was a very fair quote for the work.Less than what I expected to pay... All inclusive. On the day a young guy turned up - like everyone else I'd dealt with - polite - helpful - and at all times professional ( I was a Manager for 25 years - so I have expectations of myself and others).. The work was carried out in half a day - my request to cover up as much as possible was respected - as was I hope it wouldn't be too dusty..it wasn't. The guy Ethan? ( I'm terrible with names) Did a fantastic job - I'm really pleased now to own windows that don't let the draft in....look great. Would I recommend On Time Windows to anyone else.Yes,I have already done so.... Excellent company , doing a first rate job/ keep it up that team and you will always succeed. Many thanks Malcolm Paul James Saunders27/08/2024Trustindex verifies that the original source of the review is Google. I would like to give massive praise to a young Lad named Cam. I’ve recently fitted a new kitchen and the back door was supposed to be the first thing that got done unfortunately due to timings that was impossible. So I found myself with a beautiful fitted kitchen, knowing that the person fitting the back door would damage the new plaster and paint work. I was stunned when a 22 year old man showed up and not only was kind and considerate but also fitted the door with beautiful precision and care, zero mistakes and not a single touch up needed on my part which I was 100% expecting. I’m honestly writing this mind blown at the job he has done. He is an asset to your team and I pray that you pass this compliment on to him. Keep up the good work and you will never disappoint. James Saunders Tudor rd Marc Bates17/07/2024Trustindex verifies that the original source of the review is Google. We needed our windows and doors replaced badly and decided to choose OnTime windows to carry out the work. We had Matt come round to give us a quote. He was very patient and friendly, Unlike one of the others we approached (RW) He explained everything that would be done and got a quote out to us straight away. He also stayed in contact with us throughout, which was great. Andy and Cam were the fitters that came. They were friendly and tidy on both days they were here which was great. Again, they were both happy to answer any questions I had and were always in a happy mood. We couldn't be happier with our windows and doors and would highly recommend OnTime based on our experience of using them. Quality of the doors and windows look and feel fantastic and we're now considering BI-Folds for our existing old Patio door. Thanks to everyone at OnTime for all you help. Nicola Todd24/03/2024Trustindex verifies that the original source of the review is Google. Very professional, made quick work from the point we had the measurements taken to the time of fitting. Staff are friendly and cannot help you more. There's no pushy service and no time wasting. Very good value for money. Excellent finish. I cannot recommend OnTime enough. Stephanie Rogers29/12/2023Trustindex verifies that the original source of the review is Google. Very professional service. The guys who fitted the windows were excellent, very professional and friendly. Highly recommended Joanne Young22/11/2023Trustindex verifies that the original source of the review is Google. I'm very pleased with my windows and doors. I had all new windows, French doors and a new front door and couldn't be happier with the end result. Matt was extremely helpful from start to finish and the fitters did an excellent job. Sandra Scotchbrook23/03/2023Trustindex verifies that the original source of the review is Google. Very professional from start to finish. Matt went through all the various options with us and he provided us with a quote within a week. Windows and doors fitted to a high standard. Definitely recommend Bill Woolcombe01/03/2023Trustindex verifies that the original source of the review is Google. Helpful and friendly staff, willing to go that extra mile Bryan Sharpe16/02/2023Trustindex verifies that the original source of the review is Google. Professional service, windows replaced on schedule, good quality, excellent fitter, nothing too much trouble. Highly recommended.
OnTime Windows are proud to be authorised suppliers and installers of the following high quality window and door manufacturers.
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